My Resume

Michael Olaniyi Jeremiah

Data Analyst

PROFESSIONAL SUMMARY

Certified Data Analyst with 6+ years of experience using Python, SQL, Power BI, and Excel to drive data-driven decisions across operations, finance, and customer success teams. Proven track record of reducing processing time by 30%, increasing revenue by 25%, and building scalable dashboards. Experienced in working with cross-functional teams and remote stakeholders.

TECHNICAL SKILLS & TECHNOLOGIES

• SQL (SQL Server, MySQL, PostgreSQL) • Tableau
• Python (Pandas, NumPy, SciPy, Matplotlib) • Excel (Power Query, Power Pivot, Pivot Table)
• SPSS • Power BI
• BigQuery • Looker Studio
• Power Point • Minitab
• Google Sheet • Jupyter Notebook
• GitHub • Google Colab

SOFT SKILLSCreative Thinker, Team Player, Strong analytical, Problem Solver, Excellent and Effective in Communication, Self-Motivated, Good Storyteller, Attention to details, Curious, Adaptable, Empathy, Welcomes Feedback for improvement.

EXPERIENCE

NewGlobe - Lagos, Nigeria
Data Analyst, Customer Insights | January 2025 – Present
• Designed survey tools and led data collection, achieving 95% response rate.
• Analysed collected data and produced detailed research reports, delivering actionable insights that supported key business decisions and enhanced departmental performance.
• Presented insights to stakeholders, contributing to a 20% improvement in operational efficiency.
• Conducted staff training sessions on research methodologies, reviewed research protocols, and implemented process improvements that reduced data processing time by 30%.
• Identified new research opportunities and delivered actionable reports for strategic planning.

Shapp Empire
Data Analyst | May 2023 – December 2024
• Increased revenue by 25% by translating client requirements into data-driven strategies.
• Built dashboards using Power BI, Excel, and Python to uncover trends and improve decisions.
• Identified critical patterns and trends within large datasets, resolving operational challenges and improving overall business efficiency by 30%.
• Conducted rapid ad-hoc data analysis and presented actionable insights to management, directly influencing decisions that increased sales by 20% and supported successful expansion into new regions.

SBA Group Limited

HR Support Data Analyst | May 2022 – June 2023
• Conducted EDA on finance data, leading to 15% revenue boost through client optimization.
• Automated revenue dashboards in Power BI for real-time performance tracking.
• Enhanced daily operations with proactive adhoc data analysis to support management in decision making
• Facilitated streamlined data collection and contributed to the continuous customer service improvement initiative.
• Performed sentiment analysis to improve customer satisfaction by 15%.

LoveWorld Inc. Lagos Zone 1 — Lagos, Nigeria
Data Analyst, Senior Administrator | June 2015 – April 2022
• Delivered actionable insights via financial models (IS, BS, CF) to senior leadership.
• Gathered primary data, conducted data cleansing, and performed exploration data analysis (EDA) using Excel and SQL, this resulted in a 60% enhancement in the process and accuracy within transaction verification logs.
• Regularly enhanced data collection and reporting procedures, which elevated data quality, streamlined processes, and
boosted overall data accuracy. • Prepared and delivered weekly, monthly, and annual reports to stakeholders which showcase the subgroup’s performance, therefore aided in decision making.

MY PROJECTS
There are over 10 Projects available on my Portfolio: michaelolaniyij.wixsite.com/portfolio

· Furniture Sales Analysis.

· Bank Customers Churn Analysis.

• Customer Segmentation Analysis
• Atlas Labs HR Analytics on Power BI
• Predictive Analysis on Climate Change and Impacts in Africa
• Food Claim Exploratory Data Analysis on Python.
• Retail Product Sales Exploratory Data Analysis on Python
• Covid-19 Pandemic: A Comprehensive Data Analysis with SQL & Tableau.
• Maintenance KPIs Backlog Analysis on Power BI.
• (Synkify) Social Media Management Tool Project in Excel and Tableau.
• Sales and Transactions Report Analysis in Power BI
• FairMoney Loan Defaulters’ Analysis

EDUCATION

B.Sc. Entrepreneurial and Business Management
National Open University of Nigeria | Graduation March 2019

Diploma: Human Resources Management
Alison.com Online Diploma | Completed February 2022

CERTIFICATION

DataCamp Certified Data Analyst – Python (July 2023 - July 2025)

DataCamp Certified Associate – SQL (2023 - June 2025)

ACHIEVEMENTS
4 times Recipient of the Employee of the Year award at LoveWorld Inc. Lagos Zone 1.
(2015, 2017, 2019, 2020)